Encouraging Proactive Behavior in Your Team to Foster a Culture of Initiative and Innovation
Proactivity can be a great asset for any team, but it can also be a double-edged sword. One instance I recall is when my boss brought up an issue another team was struggling with. I remembered encountering a similar problem and offered a solution we had previously used to unblock them. However, rather than thanking me for my proactive approach, my boss made it my responsibility to fix the problem.
It’s important to encourage proactive behavior in your team, but it’s also crucial to recognize and reward it when it occurs. If proactiveness is punished or not acknowledged, employees may become discouraged and less likely to offer solutions in the future.
I learned my lesson and never offered to solve problems for my boss again. To foster a proactive culture, it’s important to encourage and reward proactiveness rather than punishing it. Make sure your team knows that feedback is always welcome, even if it may not always be acted upon.